We're here to help
Choose how you'd like to reach us. We respond fast — most messages are answered within a few hours.
Best for detailed questions, invoices, or account issues.
support@surferworldwide.com
DM us on Instagram for quick questions or feedback.
@surferworldwide_official
What to include in your message
Real people behind the platform
Born & raised in Playa Hermosa, Santa Teresa
Three friends from the same beach, surfing together since we were kids. We watched travelers arrive in Santa Teresa lost — not knowing which spot fit their level, who to trust for a lesson, or where the locals actually surf. So we built Surfer Worldwide: one place to find the right instructor, the right wave, and a community that's got your back. From our beach to yours.
Reach out anytime — we read every message.
Cristopher Baez“Shaka”
CEO · Creator · Lead Developer
“Born and raised in Playa Hermosa, Santa Teresa. Surfing since I could walk — built this whole platform line by line so surfers like us never feel lost again.”
Luiz Perez“Gero”
Co-founder · Owner · Growth & Metrics
“Local from Playa Hermosa. Spent every sunrise of my life in the water — now I make sure surfers around the world find their way to the right wave.”
Contact details coming soon
Armando Perez
Co-founder · Owner · Brand & Voice
“Pura vida, born in Playa Hermosa, Santa Teresa. Surfed all my life with these guys — here to share our beach, our culture, and our community with the world.”
Contact details coming soon
Common questions
How do I cancel or reschedule a booking?â–¾
I paid but my booking shows as pending — is it confirmed?▾
How do instructors receive payments?â–¾
How do I become an instructor?â–¾
Can't find your answer? Email us directly and we'll get back to you.