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Frequently Asked Questions
Everything you need to know about Surfer Worldwide
📚 All Questions
❓ General
📅 Bookings
💳 Payments
🏆 Certifications
🧑🏫 For Instructors
What is Surfer Worldwide?
Is Surfer Worldwide free to use?
What is Surfer Plus?
How do I book a surf lesson?
Can I book lessons without creating an account?
What is the cancellation policy?
What happens if weather is bad?
How much are the platform fees?
Are there hidden fees for students?
What payment methods do you accept?
When will I be charged?
Are certifications really free?
Are certifications recognized internationally?
How do I earn a certification?
How are certificates verified?
Can I retake an exam if I fail?
How do I become an instructor on the platform?
How much do instructors earn?
When do instructors get paid?
Can instructors offer refunds?
How do payouts work in my country?
Can I create a surf school account?
What is SurfTide?
How accurate are surf forecasts?
Can I add a surf spot?
Is my personal information safe?
What if I have a problem with an instructor?
Do instructors need insurance?
Is there a mobile app?
I forgot my password. How do I reset it?
Still have questions?
Our support team is here to help you
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💬 Live Chat